Due to the nature of our products and for hygiene and safety reasons, all sales are final.

No Returns or Exchanges

Nail Babez sells press-on nails and mystery grab bags, which are considered personal-use items. Once an order has been shipped, we do not accept returns, exchanges, or cancellations.

Mystery Grab Bags

All mystery grab bag purchases are final sale. Because these items are curated at random, we are unable to accommodate requests for specific styles, colors, lengths, or themes, and they are not eligible for returns or refunds.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at [your email or contact method].
To be eligible for a replacement, you must provide:

• Clear photos of the item(s)

• Photos of the packaging

• Your order number

Approved issues will be resolved with a replacement or store credit at our discretion. Refunds are not guaranteed.

Shipping Issues

Nail Babez is not responsible for:

• Lost or stolen packages marked as delivered

• Delays caused by the carrier

• Incorrect addresses entered at checkout

Please double-check your shipping information before placing your order.

Contact Us

If you have questions about your order or this policy, please reach out to us before purchasing. We’re always happy to help clarify things ahead of time 💅